We'd like to run an experiment on your account, mostly to understand/fix the naming issue with your files. Could you please stop using the current account, temporarily, and create a new account...preferably with your full name? (example - "Radha Raghavan" or "Radha Raghavendra" or something of that sorts?). We would like to see if the author name automatically renders fine when you upload in your new account. If the name appears the way it should, then after a few days, we will merge your account with old one, so all rangolis are maintained in one consolidated account/folder. Hope that makes sense. We appreciate your patience with us while we explore more workaround options. Please let me know if you have any questions either via email or here in comments.
Nice work!
Hi Radha,
We'd like to run an experiment on your account, mostly to understand/fix the naming issue with your files. Could you please stop using the current account, temporarily, and create a new account...preferably with your full name? (example - "Radha Raghavan" or "Radha Raghavendra" or something of that sorts?). We would like to see if the author name automatically renders fine when you upload in your new account. If the name appears the way it should, then after a few days, we will merge your account with old one, so all rangolis are maintained in one consolidated account/folder. Hope that makes sense. We appreciate your patience with us while we explore more workaround options. Please let me know if you have any questions either via email or here in comments.
Thanks,
Lata
In reply to Hi Radha, by admin
Thank U. What Account U R saying. Is it name given by me for my rangoli say ragharadha or email account?
We would like you to create a new account in ikolam. Here are the steps....
First, please logout of ikolam.
Then, use the following link to create a new account (with a different email address).
https://www.ikolam.com/user/register
And notify us after you had created an account.
Thank you,
lata